VoIP Telephone Systems – Flexible Communication with 3CX

With our 3CX-based telephony solution, you can make calls using your office number from anywhere—whether you’re at a branch office using a desk phone, on your laptop with a softphone, or simply via the app on your smartphone. Our IP phone system gives you complete location independence.

By using softphones and headsets on your PCs, you can significantly reduce the need for traditional desk phones. Affordable annual licenses ensure you’re always up to date with the latest technology, so you won’t run into issues when providers make changes to SIP lines.

A centralized phonebook keeps your contacts accessible across all devices—including smartphones via the app. Integration with your existing ERP or CRM system is also possible via TAPI interface. If your system supports TAPI, you won’t need to manually enter phone numbers anymore. You can even dial directly from sources like websites by simply copying and pasting the number.

Our solution also supports advanced scenarios such as call queues, routing through various groups, and guided call delivery to the correct department.

Never miss a call again: If you’re unavailable, callers can leave a voicemail that’s sent to you via email. Even without voicemail, the system can notify you of missed calls by email.

You decide whether the system is installed in the cloud or on your own server. The resource requirements are minimal, making deployment simple and efficient.

With 3CX, you can connect employees, departments, and teams—enabling video conferences with presentations, document sharing, chat, and polls, all without needing a separate app. Unlimited participants can join.

Customer communication also becomes easier. Chat with prospects and switch to a (video) call when needed. Internal collaboration is streamlined, ensuring your customers enjoy a smooth and professional service experience.